Invest in consistent employee training

By: Charles Contreras, PeopleFirst business solutions manager, Zoetis


When you first drive onto an expressway and you’re not sure what the speed limit is, do you go as fast as you can or hold back until you see a sign?

That’s the kind of dilemma that untrained employees face. They aren’t sure what to do. They can’t operate at maximum performance output because they are under pressure to do well and avoid making mistakes. But properly trained employees understand the rules. They know they are doing a good job, are less stressed and use their energy toward being more productive. 

Here are some more reasons why operations need employee development at all levels, from new employees to leadership positions:

The first step toward business success is formalizing a training program. To establish an effective program, information needs to be consistent. It needs to be presented so workers can understand and remember it. The length of training time has to be practical. And you need to be able to assess whether the training program is working. Online programs can help because the information is always available and delivered consistently. Assessments can ensure whether employees remember what they learn. Developing managerial and supervisory skills through leadership development courses also can improve engagement and leadership on the operation.  

Making time to develop a formal, consistent employee training program this new year is not only valuable but also essential for the continued success of your operation, agribusiness, veterinary clinic or equine facility. Unfortunately, training is often viewed more as an expense than an investment. Owners and managers want to make sure employees are going to stay before they spend time and money on training. But if you invest in training first, employees have more of a reason to stay.

For more ways to help develop your operation, business, leadership and employees, visit