The Great Divide: The COVID-19 pandemic is highlighting the differences between the haves and have nots, both within the restaurant industry and among consumers.
Play With Your Food: In times of anxiety and crisis, consumers turn to food for security and comfort.
Restaurants Redefined: Restaurants will have to fill a greater role at home and grow more accessible in the recession as COVID-19 concerns remain present and the retail foodservice threat grows.
Trust or Bust: Investments in safety protocols, employee welfare, and the community will help brands gain trust and stay ahead of the curve in maintaining loyalty.
Looking ahead, Amanda Topper, Associate Director of Foodservice Research at Mintel, discusses how these four trends are set to influence the foodservice industry in the months and years to come.